I thought it was about time (past time, really!) to update our page. We have been on Etsy now for a little over a year. What a great year it's been! First of all I need to say this: Thank you, thank you, thank you. To say we are grateful is not enough. We wouldn't have this business without you, our customers and potential customers. The Etsy community is so incredibly kind, helpful, and fantastic to work with. We are having a wonderful time and are inspired by you (your friendliness, creativity, and great ideas) every single day.
Our Mission:
It's pretty simple, really: We want to provide professional quality purse hardware, supplies and tools to the handbag hobbyist and small manufacturer. We distinguish ourselves from the competition by being extremely attentive to quality, having excellent packaging, very quick shipping, and outstanding communication (you will know when your order ships, you will be notified of any postal delays, and we will confirm with you when we're apprised of your package's delivery.)
We hope we'll hear from you. We have taken countless suggestions from our customers. Is there something that we're not carrying that you wish we would? We're open to having specialty pieces manufactured (and we've done so quite a few times.) I've gotten great advice from customers about all sorts of things, even which keywords I should be using to attract more customers. All comments, criticisms, critiques, and compliments (especially those!) are really truly appreciated.
Mostly, I need to say thank you again. We are so happy to be part of the Etsy community.
* Addendum...On October 1st, 2014 we opened a second Etsy store, Bucktown Studio. It is an outlet for my creative pursuits. Sort of an experimental lab, if you will. Sadly, I haven't been able to devote much time to Bucktown Studio, Bagmaker Supply demands my full attention these days.